Sales and manager was friendly finance person is terrible
Hayden was SOOOO helpful! I had to get my oil changed and didn't have a lot of time, but he got me in and out in a reasonable time. His customer service is second to none. He didn't try to sell me things I didn't need like at other dealerships. He did tell me what I did need and showed me report diagnostics for it, which I am so thankful for. Hayden changed the entire "mechanic" environment with his positive and friendly demeanor. I will only come back to Alhambra Nissan when Hayden is working. He's shown himself to be trustworthy and efficient. Thanks for being you, Hayden!
4 words: Talk to Hayden Denman. I was in a BIG rush and had a flat tire. He had me in and out in less than an hour. Fantastic and friendly service. Looking at the reviews, I think that he might be a new Service Advisor, and he's hyper motivated to turn things around.Top notch service. Really.Phil Randall
RUDY! Super nice guy and friendly, great service! My first time at Alhambra Nissan for an oil/filter change and tire rotation. Good deal and fast service, especially for a drop in. See you guys soon!
The engine light of my car had turned on and this was the closest place I could get it checked. I didn't even notice the bad reviews before I went and I'm glad I didn't because I probably would have gone to a further place for no reason. I just received this car as a graduation gift about 6 months ago, so it was the first time I had gone to a Nissan Dealer. And on top of that, I knew next to nothing about cars or what my warranty and insurance covered. LEO was they guy who worked with me and he helped me to understand everything, answering any questions I had. I ended up leaving having to pay nothing as they fixed the few engine problems my car had. He also gave me a paper that had a list of things that needed to be fixed on my car, due to it being a used car with a lot of miles accumulated on it. He outlined prices and made sure to go through every single item on the list, telling me what is wrong with it, what it does, and why it's needed. He even promised to give me discounts when I came in to get them fixed.I went here not knowing what to expect, and it turned out to be a completely painless experience. I don't know how they handle big problems, but I was told that they've had a change in staff since the negative reviews. So I will definitely be considering this place if I need anything major done. Thanks you, Leo for all the help!
Very professional with great prices. Roberto was very helpful with my questions and concerns. The finance guy Herman explained all the documents very thoroughly. Great staff!
I went on for an oil change and came put pretty fast
Excellent service by Rudy!! Totally conscious of my time and needs of my car. Recall of air bag took a little bit of time to get replaced but was out of his hands. Thanks for everything!! Very friendly and professional service
Leave Us A Review